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Steve Magness
@stevemagness
Can you still recall the sting of a small comment from years ago?

A parent, a coach, a friend...it didn’t seem like much at the time.

Yet it stuck with you.

That’s not a flaw. It’s how our brains work.

New research reveals why we forget praise but replay criticism for years...and what to do about it:
Steve Magness
@stevemagness
New research gave participants mild praise or criticism while inside an fMRI.

– Praise barely moved the needle.
– Criticism activated threat-related brain regions.
– And they remembered the criticism more vividly.

Negative feedback didn’t just sting it got seared into memory.
Steve Magness
@stevemagness
Why is this important?

Because the same thing happens to all of us, especially when we’re vulnerable.

Whether you’re an athlete after a loss, a student after a bad grade, or just having a rough week at work…

Your brain is primed to interpret criticism as a threat.

And once it enters that “protect and defend” mode, the feedback isn’t just heard. It’s felt.
Steve Magness
@stevemagness
This is why “feedback sandwiches” don’t work.

You’ve probably heard the old management trick: sandwich the critique between two positives.

But studies show that often backfires, especially when stress is high.

Before a performance, no feedback is better than any feedback.

After a performance, honest but well-timed correction works best.
Steve Magness
@stevemagness
Think of it like this: there’s a sensitive window for critique.

Right after a big loss or failure, our ego is raw.

It’s like touching a bruise, every poke feels amplified.

In this state, even neutral feedback can be taken as an attack.

Instead, create some space. Let the nervous system calm. Then connect.
Steve Magness
@stevemagness
One of the best ways to make feedback land?

Help the person shift from defense to receptiveness.

That could mean talking as a peer, not a critic.

Or doing something social or relaxing before diving into a debrief.

You can’t coach a brain that’s still stuck in survival mode.
Steve Magness
@stevemagness
The world we live in matters too.

When we’re constantly exposed to outrage, threat, and stress—like endless doomscrolling or cable news...we start seeing feedback through a distorted lens.

Suddenly, a helpful suggestion feels like a personal attack.

Our perception shifts.

And everything becomes a fight.
Steve Magness
@stevemagness
So what can you do?

If you’re giving feedback: watch your timing, tone, and the person’s current state.

If you’re receiving it: notice your instinct to protect or defend.

Pause. Breathe. Ask yourself, “What’s the intent here?”

Our job isn’t to avoid criticism, it’s to learn how to metabolize it.
Steve Magness
@stevemagness
Criticism sticks because it pokes at our sense of worth, identity, and belonging.

But with awareness, we can change how we hold it.

We can learn to feel the sting without letting it define us.

And we can create cultures—in sport, work, or life—where feedback isn’t feared but welcomed.

That’s how we grow.
Steve Magness
@stevemagness
To go deeper on this topic and see all research mentioned, here's a longer piece: thegrowtheq.com/what-makes-cri…
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